Frequently asked questions about moving and RUT
Answers to what customers ask most often – price, booking, the move itself and our services. Can't find the answer? Call +46 73 845 42 63.
Price and the RUT deduction
What's included in the price?
Two movers and a truck cost from 495 kr per hour after the RUT deduction (990 kr before), with a minimum charge of 3 hours. The price includes the truck, staff, carrying, insurance of the goods, basic packing materials and 20 km of driving between the addresses. Packing and move-out cleaning are booked as extras.
How does the RUT deduction work?
The RUT deduction gives 50% off the labour cost of moving help. Example: 4 hours of work cost 1,980 kr instead of 3,960 kr. We apply the deduction directly on the invoice, so you only pay the reduced amount.
Can I get a fixed price?
Yes. Send 3–5 photos of the rooms in the chat and tell us the floor and whether there is a lift at both addresses, and you get a fixed price without a home visit. You can also choose an hourly rate.
Does it cost more to move outside Stockholm?
In the City of Stockholm and the neighbouring municipalities the same hourly rate applies. Driving between the addresses beyond 20 km counts as working time, and the drive out to towns further away is priced individually and stated in the quote.
Pricing · Price by home size · RUT deduction for moving: how it works
Booking
How do I book?
Leave your name and number in the form, call or write in the chat. You get a written quote by email and book by accepting it online with one click. The day before the move you get a reminder.
How far in advance should I book?
Book 2–4 weeks ahead in June–August and around month-ends, when demand is highest. At other times a week is often enough. In a hurry? Call us: we can often take a move the same or next day.
Can you come today or tomorrow?
Often, yes. Call 073-845 42 63 and we check free times straight away. Read more on the urgent move page.
Can I change or cancel my booking?
Yes. You can cancel or rebook free of charge up to 48 hours before the agreed start time, by phone or e-mail. For later cancellations a fee of 2,550 kr is charged. It is all set out in our terms.
Contact · Urgent move · Terms
The move itself
How many movers come?
Normally two movers come with a truck. For larger moves, heavy items such as a piano or long carrying distances we plan more people or several trucks – it is stated in the quote.
Do you work evenings and weekends?
Yes, we carry out moves around the clock by booking, every day – evenings, nights and weekends included. The office answers the phone every day 07–20.
Do you help with furniture assembly?
Yes, we disassemble furniture before transport and reassemble it at the new place.
Are moving boxes included?
We are not lending out moving boxes at the moment. If you book packing help, we bring the packing material; if you pack yourself, you need to get boxes. Ask us how many you will need.
Are my belongings insured?
Yes, your belongings are insured throughout the entire move, from loading to unloading.
What happens if something breaks during the move?
Your belongings are insured during loading, transport and unloading. Report the damage as soon as possible, preferably within 7 days, to info@bukowinaflytt.se with a description and photos, and we help you with the claim.
Services and areas
Which areas do you cover?
We move all over the City of Stockholm, in the neighbouring municipalities and to towns in the Mälaren region such as Uppsala, Södertälje, Enköping and Strängnäs – 53 areas in all. We take longer moves too; the drive out to towns outside Greater Stockholm is priced individually. The first 20 km between the addresses are included in the price.
Can you pack for me?
Yes. Packing help can be booked for the whole home or just some rooms, with packing material and clear labelling. Add packing in the calculator and you see the price straight away.
Do you do move-out cleaning?
Yes. Move-out cleaning can be booked with the move or separately, with the RUT deduction directly on the invoice, so the home is ready for inspection.
Do you move pianos and grand pianos?
Yes, both pianos and grand pianos – with the rest of the move or as a job of its own. Tell us the model or size, the floor and whether there is a lift.
Do you move offices and companies?
Yes. We move offices in the evening and at weekends so the business does not stop, and send a written quote after a walk-through. Prices for companies are stated excluding VAT, and the RUT deduction does not apply to companies.
Can you take care of things that are not coming along?
Yes. We carry out and drive away furniture and things to reuse or recycling. Send photos in the chat and you get a price before you book.
Which languages do you speak?
Swedish, English and Ukrainian – on the phone, in the chat and on moving day.
